🚀 Welcome to our eCommerce website! 🛍️ Big Sale: Get up to 50% off! 📦 Track your recent orders! 💳 New payment options available! 🎉 Stay tuned for more exciting updates! 🚀 Welcome to our eCommerce website! 🛍️ Big Sale: Get up to 50% off! 📦 Track your recent orders! 💳 New payment options available! 🎉 Stay tuned for more exciting updates!

User

Terms & Conditions

Last Updated: 1 December 2025

Welcome to Service Key. These Terms & Conditions govern your access and use of our ecommerce website https://api.hoorlook.com and all related services, including product browsing, purchasing, and customer account management.

Table of Contents

  1. Acceptance of Terms
  2. Account Registration
  3. Orders & Payments
  4. Pricing & Product Accuracy
  5. Shipping & Delivery
  6. Return, Refund & Cancellation
  7. User Responsibilities
  8. Prohibited Activities
  9. Limitation of Liability
  10. Changes to Terms
  11. Contact Us

Acceptance of Terms

By accessing or using our website, placing an order, or creating an account, you agree to comply with these Terms & Conditions. If you do not agree, you must discontinue using the website immediately.

Account Registration

To shop with us, you may need to create an account. You agree that:

    • You will provide accurate and up-to-date information.
    • You are responsible for maintaining confidentiality of your login details.
    • You are liable for activities carried out through your account.
    • Service Key is not responsible for unauthorized access due to your negligence.

Orders & Payments

  • All orders are subject to availability and confirmation.
  • Order confirmation occurs only after payment verification.
  • Incorrect information may delay or cancel your order.
  • We reserve the right to decline or cancel orders at our discretion.

Pricing & Product Accuracy

  • Prices listed on the website may change at any time without notice.
  • We attempt to provide accurate product descriptions, but mistakes may occur.
  • If an error is discovered, we reserve the right to correct or cancel the order.

Shipping & Delivery

  • Delivery times are estimates only.
  • Delays may occur due to courier issues, weather, or external factors.
  • Incorrect addresses may result in failed delivery or extra charges.
  • Once handed over to courier, responsibility transfers to the delivery partner.

Return, Refund & Cancellation Policy

You may be eligible for return or refund under the following conditions:

  • Product received is damaged, incorrect, or defective.
  • Product must be unused and in original packaging.
  • Return requests must be made within the allowed timeframe.

Change-of-mind returns may not be accepted. Refund method depends on original payment method used.

User Responsibilities

  • Provide accurate personal and delivery information.
  • Use the site for lawful, legitimate shopping purposes only.
  • Not attempt to breach site security or misuse services.

Prohibited Activities

  • Fraudulent transactions or false claims.
  • Uploading harmful code, bots, or malicious content.
  • Interfering with website operations or backend systems.
  • Copying product listings, images, or website content without permission.

Limitation of Liability

Service Key is not liable for:

  • Indirect or incidental damages.
  • Loss of data, profit, business, or reputation.
  • Delays caused by third-party service providers (couriers, payment gateways).

Changes to Terms

We may update these Terms & Conditions at any time. The updated date will always be displayed at the top of this page. Continued use of the website means you accept the updated terms.

Contact Us

If you have questions regarding these Terms & Conditions, contact us:

Live Chat